Effective Date: July 14, 2026

At Ollivier, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information whenever you visit our website, browse our products, create an account, subscribe to our newsletter, or place an order. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of personal information depending on how you interact with our website, including:

• Your full name, billing address and shipping address.
• Email address and phone number.
• Order history, purchase preferences and wishlist activity.
• Payment information processed securely through trusted payment providers.
• Device information including browser type, operating system, IP address and time zone.
• Cookies, analytics data and browsing behavior used to improve your shopping experience.
• Information you voluntarily provide when contacting customer support or subscribing to our newsletter.

We only collect information that is necessary to provide our products, improve our services, fulfill your orders and maintain a secure shopping experience.

2. How We Use Your Information

Your information helps us provide you with the best possible experience.

• Process and fulfill your orders.
• Send order confirmations and shipping updates.
• Provide customer service and respond to inquiries.
• Improve our website performance and user experience.
• Personalize product recommendations.
• Detect fraudulent transactions and maintain website security.
• Send promotional emails, exclusive offers and product launches (only with your consent).
• Comply with applicable legal and regulatory obligations.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences and better understand how visitors use our website.

• Essential cookies required for website functionality.
• Performance cookies for analytics and website optimization.
• Marketing cookies to provide relevant advertisements.
• Preference cookies to remember your shopping settings.

You may disable cookies through your browser settings, although some features of our website may not function correctly.

4. Sharing Your Information

Ollivier respects your privacy. We do not sell, rent or trade your personal information.

We may share limited information only with trusted partners including:

• Payment processing providers.
• Shipping and logistics companies.
• Email marketing platforms.
• Website analytics providers.
• Fraud prevention and security services.
• Government authorities where legally required.

Every third-party provider is required to protect your information and use it only for the services they provide to Ollivier.

5. Payment Security

Protecting your payment information is one of our highest priorities. All transactions are processed through industry-standard encrypted payment gateways.

Ollivier never stores your complete credit card or debit card information on our servers. All sensitive payment information is securely handled by certified payment providers.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your purchases.
• Provide customer support.
• Maintain accounting records.
• Comply with applicable laws.
• Resolve disputes when necessary.

Once the information is no longer required, it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of your personal data.
• Withdraw marketing consent at any time.
• Request a copy of the information we hold.
• Object to certain types of data processing.

To exercise any of these rights, please contact our customer support team.

8. Third-Party Services & Links

Our website may contain links to third-party websites, social media platforms or external services for your convenience.

These websites operate independently and have their own privacy practices. Ollivier is not responsible for the privacy policies or content of third-party websites.

9. Children's Privacy

Ollivier does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, it will be deleted promptly.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or technology.

Any updates will become effective immediately after being published on this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please feel free to contact us.

Ollivier Customer Support
Email: support@ollivier.com
Phone: +1 (000) 000-0000
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM