Terms of service

LEGAL INFORMATION

Terms of Service

Please read these Terms of Service carefully before using our website or purchasing products from Ollivier. By accessing our website, you agree to be bound by these terms.

Effective Date: July 14, 2026

Welcome to Ollivier. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By browsing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. Acceptance of Terms

By accessing or using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website.

These Terms apply to all visitors, customers, users, and anyone who accesses or interacts with the Ollivier website.

2. Products & Services

Ollivier offers premium fragrance products through our online store. We strive to ensure that all product descriptions, pricing, images, and availability are accurate.

  • Product availability may change without notice.
  • We reserve the right to discontinue products at any time.
  • Product colors and packaging may vary slightly due to screen settings or production updates.

3. Pricing & Payments

All prices displayed on our website are subject to change without prior notice.

  • Payments must be completed before an order is processed.
  • We accept secure payment methods displayed during checkout.
  • Taxes and shipping charges are calculated during checkout where applicable.

Ollivier reserves the right to cancel any order resulting from pricing errors or fraudulent activity.

4. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

  • Orders may be cancelled due to inventory shortages.
  • Orders may be cancelled if payment cannot be verified.
  • Orders suspected of fraudulent activity may be refused.

5. Shipping & Delivery

Shipping estimates are provided for convenience only and are not guaranteed.

Delivery times may vary depending on location, shipping carrier, customs processing, weather conditions, or other circumstances beyond our control.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Exchange Policy. Please review that policy before requesting a return.

7. User Accounts

If you create an account with Ollivier, you are responsible for maintaining the confidentiality of your login credentials.

  • Provide accurate account information.
  • Keep your password secure.
  • Notify us immediately of any unauthorized account activity.

8. Intellectual Property

All website content, including text, images, graphics, logos, product photography, videos, icons, and design elements are the exclusive property of Ollivier unless otherwise stated.

No content may be copied, reproduced, modified, or distributed without prior written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Copy or misuse our content or trademarks.
  • Interfere with the normal operation of the website.

10. Limitation of Liability

To the fullest extent permitted by law, Ollivier shall not be liable for indirect, incidental, consequential, or special damages resulting from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer

Our website and products are provided "as is" and "as available" without warranties of any kind, whether express or implied, except where required by applicable law.

12. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Ollivier operates, without regard to conflict of law principles.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Ollivier Customer Support
Email: support@ollivier.com
Phone: +1 (000) 000-0000
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM

Thank You for Choosing Ollivier

We are committed to providing a premium shopping experience built on transparency, trust, and exceptional customer service. These Terms of Service help ensure a safe and enjoyable experience for every customer.